SHOPPING HELP
Transform Your Daily Spaces By Bring The Outdoors In
Welcome to WIO's online store, where our passion for nature transforms your living spaces. Dive into our world of expertly crafted, eco-friendly products designed to bring the outdoors in.
At WIO, we're not just about selling products; we're about fostering a connection between you and the natural world. Our mission is to make nature an integral part of your daily life.
Whether you're looking to transform your living space or seeking inspiration to unleash your creativity, our carefully curated product range is designed to bring the beauty and wonders of nature right to your doorstep.
Let us guide you on how to navigate our store and find the perfect items to reconnect with nature, create stunning natural spaces, and embrace the tranquility and restorative power of the nature in your daily living spaces.
Bubble Points
Join our Bubble Points loyalty program and start turning your shopping into rewards! Sign up today to become a member and instantly receive 500 free Bubble Points. Earn more points with every purchase and by signing up to our site. The more you shop, the more you earn, paving the way to Bronze, Silver, Gold, and Platinum membership levels. Redeem your points for exclusive discounts and enjoy the perks of being a part of our community. Start your journey towards amazing rewards with every order at WIO.
Ordering
Discover the seamless process of ordering with WIO. From selecting your eco-friendly products to receiving your order confirmation and tracking, our straightforward steps ensure a hassle-free experience. Enjoy peace of mind with our clear guidelines on cancellations, pricing accuracy, and product availability. Shop with confidence and join us in our commitment to reconnecting with nature.
Delivery & Shipping
WIO's delivery service is built on speed, efficiency, and reliability, shipping with trusted partners like DHL, GLS, and Kuehne+Nagel. We usualy dispatch orders within 24 hours for a delivery window of 24-96 hours across the EU and selected non-EU countries, workdays only. From our Barcelona warehouse to your doorstep, we ensure timely and safe deliveries. Note: clients outside the EU, like in Switzerland and the UK, are responsible for any tax or duty costs.
Pricing & Payment
WIO ensures transparent pricing in Euros, inclusive of VAT but exclusive of delivery costs, confirmed at checkout. Our flexible payment methods include Bank Transfer, Credit Card (VISA, MasterCard, etc.), and PayPal, secured with SSL encryption for your safety. Upon successful payment, a confirmation email is sent. Should payment issues arise, we're here to assist.
Returns & Refunds
WIO offers easy returns and a hassle-free refund policy, ensuring a worry-free shopping experience compliant with EU regulations. Our products come with a minimum 3-year warranty from delivery, covering defects in material or workmanship. Should any issues arise, we provide repairs, replacements, or refunds to guarantee satisfaction. Note, our warranty excludes damage from misuse, neglect, or unauthorized modifications. Shop with confidence, knowing we're dedicated to quality and your peace of mind.
Disclaimer
The WIO Online Store offers information for general purposes only, aiming for accuracy and reliability. However, we cannot guarantee the completeness, precision, or availability of website content, products, or services. No warranties, express or implied, are made regarding the information's suitability for any specific purpose. Our commitment is to provide valuable and current information, though we advise users to confirm details independently.
Cookie Policy
WIO's Cookie Policy ensures a superior browsing experience, explaining the use of cookies to enhance site functionality and user interaction. Cookies are small files stored on your device, remembering preferences and actions, simplifying navigation, and improving our site. Our cookies range from essential for basic functions, performance cookies for site optimization, functional cookies for personalized features, to targeting cookies for relevant advertising. Your rights to control these cookies are respected, aligning with our commitment to your privacy and a seamless online experience.
