top of page

Terms and Conditions

1 - Introduction

These Terms and Conditions ("Terms") govern all transactions conducted via the WIO online store. By placing an order, you agree to abide by these terms.


2 - Ordering

When you place an order with us, you are making an offer to buy the goods on our website. We will send you an email to confirm that we have received and accepted your order, which indicates that a contract has been made between us.

3 - Pricing and Payment

Prices for products are quoted on our website. WIO reserves the right to change prices at any time. Payment is due at the time of order, and your order may not be processed until payment has been received.

4 - Delivery

Delivery costs and timescales vary depending on the type of products ordered, the service you select, and the delivery address. Please refer to our Delivery Policy for full details.

5 - Returns and Refunds

If you wish to return a product, please review our Return & Refund Policy, which explains how to return your goods and outlines the information you will need to include with your return.

6 - Disclaimer

While we aim to keep the WIO online store as up to date and accurate as possible, we make no warranties of any kind, whether express or implied, in relation to the accuracy of any information we place on our website. We may update our site from time to time and may change the content at any time.

7 - Liability

WIO shall not be liable for any indirect losses you may suffer, including any loss of profit, income, or anticipated savings as a result of our failure to comply with these terms or our negligence.

8 - Privacy

All personal information that you provide will be used in accordance with our Privacy Policy.

9 - Changes to these Terms

WIO reserves the right to modify these Terms and Conditions at any time. Any changes will take effect on the date they are posted onto the site.

10 - Governing Law

These Terms and Conditions are governed and shall be interpreted in accordance with the laws of Spain. Any disputes shall be subject to the exclusive jurisdiction of the courts in Barcelona, Spain, within the framework of EU law.

11 - Contact Us

If you have any questions about these Terms, please contact us at

bottom of page